WELCOME TO THE NEW TRICKSHOP.COM!
Trickshop.com has an exciting new look and feel, but even more importantly, we have returned to a simpler, more direct checkout process. Just add the ebooks you want to your cart and when you're ready to checkout, you'll be sent directly to PayPal for checkout. No login. No hassles.
DOWNLOADING YOUR PURCHASES
Upon successful completion of your payment through PayPal, you will be redirected to a web page on the Trickshop.com site to download your purchase(s). You will also receive a confirmation email from us with download links for your purchases.
WHAT PROGRAM DO I NEED?
The only program you require to open, read and print our PDFs on your PC is Adobe's FREE Acrobat Reader. Most PCs have this handy program already installed. However, if needed, you can download the latest version directly from Adobe. Just go to http://www.adobe.com/acrobat/readstep2.html.
CAN I PRINT THE PDF FILES I RECEIVE?
YES, our files are designed to be printed and offer true, print-on-demand quality, including high resolution images, clean professional layouts and new typesetting. They are also re-formatted for output to your US 8-1/2" x 11" or European A4 desktop printer.
CAN I READ THE PDF FILES ON MY IPAD?
YES, for iPad users, we recommend the GoodReader app from iTunes (about $5). GoodReader does an excellent job of handling paginated (set layout) PDF ebooks.
WHAT ARE ZIP FILES?
In some cases, your purchase will include more than one PDF file. In that case, the multiple files will be "zipped" into a single "archive" file. Most PCs come with software to zip and unzip files. Just right click on the file and choose "Extract..." A new (unzipped) folder will appear. If you do not have this utility program, you can download FreeZip from Cnet. For Apple users, MacZip is available free from Cnet.
WHAT IF I HAVE A PROBLEM DOWNLOADING MY PURCHASES?
If you need assistance, just email us at email@example.com. We're here to help! We can also send your purchased files as email attachments or generate and email new download links for you.
Note: We will respond your support request as quickly as possible duing normal business hours, 9:00 am to 9:00 pm CST.
Other questions? Please email us at:
All orders of $15 or more will continue to receive an automatic 15% discount upon checkout.
OLD REWARD POINTS PROGRAM
Regretfully, our new system no longer supports reward points. If you had previous Reward Points from Trickshop.com purchases made between 10/2011 and 04/2013, we will send you a download up to $4.95 value for balances up to 495 points or a download (or downloads) up to $9.95 value for balances up to 995 points. We can let you know which one you qualify for, or you have your email from us stating your balance, just forward it to firstname.lastname@example.org along with the title(s) you would like sent. Please put "Reward Points" in the subject line, so we can quickly identify your request and send your file(s).
CAN I RE-DOWNLOAD MY PURCHASES IF I LOSE MY FILES?
YES, just contact us and put "Download Request" in your email subject line. Please make sure to include the name the order was placed under, the email address used for the order along with a current email (if the order email address is no longer valid), items (if known) and/or approximate purchase date (or date range up to 4 years). We will contact you if any additional information is required. Once your past purchases are verified, an email will be sent with new download links. In some cases, this process can take up to 24 hours or slightly longer.